Here are answers to some frequently asked questions that we receive about registering as a GoodSAM Responder, what to expect when you receive an alert and how we use your essential information.
You may also wish to download a PDF version of the FAQs here.
If you’d like to find out more about GoodSAM or share information about GoodSAM with your friends and family, please visit ambulance.vic.gov.au/goodsam
If you have a question that’s not answered here, or you need more information or support, please use the following email addresses:
For registration support or assistance to use the GoodSAM app please email: email@example.com
For general enquiries or feedback on the GoodSAM project in Victoria, or to provide feedback please email: firstname.lastname@example.org
You can check the progress of your registration at any time by logging into the portal at: www.goodsamapp.org