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Strategic Plan 2017-2022

Outstanding emergency health care every time

The Ambulance Victoria Strategic Plan has been approved by the Minister for Ambulance Services.

The Strategic Plan sets out a bold vision to deliver modern, innovative and outstanding emergency health care for Victorian communities. It sets out how we will build on the success of our reform agenda and major investments over the past two years, which have helped us to achieve significant improvements for our patients, people and communities.

Increasing patient demand, more complex patient needs, changing community expectations and the likelihood of more major incidents and extreme weather events will continue to test our organisation.

The reforms we have completed to date and our new Ambulance Victoria Strategic Plan, put us in the best position to rise to these challenges over the next five years and deliver on our commitment to the people of Victoria.

The Ambulance Victoria Strategic Plan 2017-2022 is a blueprint for ongoing investment, innovation and reform over the next five years to bring to life our vision of “Outstanding emergency health care every time.”

To learn more, download a copy of the Ambulance Victoria Strategic Plan 2017-2022.