You can access these healthcare services when you need urgent healthcare now, but it’s not life threatening.
- You don’t have to wait in a hospital emergency department.
- You don’t need an appointment or referral from your GP.
- You can access care 24 hours a day.
- Urgent care services are available across Victoria.
- You don’t need a Medicare card.
- You can talk to expert urgent care doctors and nurses.
Help save ambulances for emergencies
We’re seeing increased pressure on ambulance resources and emergency departments with seasonal illness like flu on the rise.
When emergency departments are busy, beds are allocated to patients with life-threatening emergencies. Other patients go into the waiting room, and you can expect a delay.
Calling an ambulance will not help you get seen quicker.
Victorian Virtual Emergency Department
VVED provides video consultations with emergency clinicians.
Urgent Care Clinics
A dedicated nurse is ready to help you, day or night.
Nurse-on-Call
A dedicated nurse is ready to help you, day or night.
Translated resources
Resources are available in multiple languages to help everyone understand important health information.
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