In an immediate, life-threatening emergency such as:
- Chest pain or chest tightness
- Sudden numbness or paralysis of the face, arm or leg
- Large burns
- Serious accidents
- Severe bleeding
- Difficulty breathing
- Extreme pain
- Unconsciousness
Call Triple Zero (000) and the call taker will help you.

If you need urgent care but it is not life-threatening

Visit an Urgent Care Clinic
A dedicated nurse is ready to help you, day or night. Free service, no referral or medicare card required

Video call with Virtual ED
Victorian Virtual Emergency Department (VVED) provides video consultations with emergency clinicians. The service is free, no referral or medicare card required.
You can also get help from

Nurse-on-Call
24/7 call on 1300 60 60 24

Your local doctor
Call 13SICK (13 7425)

Your local pharmacist
Search online to find a pharmacy nearby
Updated