Every year, Ambulance Victoria (AV) provides world-leading pre-hospital healthcare to more than one million Victorians.
Our work is made possible through the generous support of hundreds of donors who ensure our paramedics have access to cutting-edge equipment, advanced clinical training and can lead ground-breaking research and clinical trials.
This report showcases how your generosity is making a difference – and impacting the lives of so many here in Victoria and around the world.
Impact of Giving Report 2024–25
See the difference you can make
Read our Impact of Giving report and discover how everyday generosity has led to extraordinary outcomes.
Your impact saves lives
Every contribution, whether large or small, plays a pivotal role in helping us deliver life-saving care when it matters most.
During these challenging economic times, we deeply appreciate the generosity and commitment of our donors and volunteers. Your support directly enhances AV's ability to provide exceptional emergency care, expand community health programs, and invest in groundbreaking medical research.
Additionally, AV’s 40+ auxiliaries play a pivotal role in fundraising, community education, and health awareness programs across Victoria. These dedicated volunteers work tirelessly to raise funds that directly contribute to lifesaving initiatives, making an incredible impact in their local communities.
Their ongoing efforts enable us to provide additional specialised equipment and resources beyond government funding, ensuring that every Victorian has access to the best emergency care possible.
Together, we are committed to improving the health outcomes and strengthening emergency healthcare services for every Victorian.
Your support empowers us to save lives, innovate, and make a lasting difference.
From the entire team at Ambulance Victoria, thank you.
The year in numbers
- $1,055,956.33
- Total funds raised via community donations and auxiliary fundraising
- $1,463,058
- Funds invested (inc donations carried forward from previous years)
- $169,200.88
- Auxiliary fundraising
- $886,755.45
- Community donations and bequests
Community response
- 1,028,393
- Incidents responded to across Victoria
- 897,771
- Phone calls managed by Triage Services
Community engagement
- 2,686
- Events delivered, reaching over 140,000 people
- 5,157
- Victorian Stroke Telemedicine (VST) consultations
- 35,092
- Patients were seen using Video Assisted Triage by AV clinicians
- 97.63%
- Customer satisfaction
Research impact
- 105
- Active research projects
- 76
- Peer-reviewed publications
- 11
- New research agreements
- 2,404
- Citations in peerreviewed literature
- 48
- Citations in policy or scientific statements
- 32
- Conference presentations
Donations summary 2024–25
We gratefully acknowledge the generosity of the following donors who have supported AV this year.
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