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Fees & Terms

How much?

Emergency ambulance services are NOT free. Did you know that the average cost of an emergency transport is more than $1100? Is it worth the risk when the cost of membership is less than 25 cents a day?

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Quarterly Direct Debit Only
1 Year Membership
3 Year Membership
5 Year Membership
person icon
Quarterly Direct Debit Only
1 Year Membership
3 Year Membership
5 Year Membership

Payment Options


Direct Debit or Credit Card


1800 64 84 84 (Mon – Fri 8am – 8PM & Sat 9am – 5PM)

Post or fax an application

1800 997 799

What Does Cover Give Me?

Ambulance Victoria Membership cover gives you protection against the cost of world class emergency treatment and transport services delivered by highly skilled and dedicated paramedics, aided by state-of-the-art equipment and resources. Specifically it includes:

  • All emergency road ambulance transport;
  • All MICA (Mobile Intensive Care  Ambulance) attendance and treatment;
  • All emergency air ambulance and clinically necessary non-emergency air ambulance;
  • All ambulance treatment when transport is not required;
  • All clinically necessary non-emergency patient transport;
  • Emergency ambulance treatment and transport services provided while interstate.

Cover Terms & Conditions

  • Membership benefits do not commence until 5.00pm (1700AEST) on the day after the membership fee is received by Ambulance Victoria.
  • A 14-day qualifying period exists for emergency transport resulting from a pre-existing medical condition and all non-emergency transport for new and reinstated members.
  • Ambulance transport back to Victoria must be clinically necessary* and approved in advance by Ambulance Victoria.
  • All memberships are subject to Membership Scheme Business Rules

*Clinically necessary – There must be a medical requirement for the transport and it must be medically authorised by an appropriate health professional and approved by AV

  • Membership benefits do not apply where:A patient requests to be repatriated or relocated to/from Victoria for non-clinically necessary reasons (e.g. for their own or their family’s convenience or for social reasons). Repatriation back to Victoria must be authorised as clinically necessary and there must be a demonstrated clinical requirement for ambulance transport.
  • Where another party is responsible for the account, for example:–The Department of Veterans’ Affairs (DVA) where a person holds a Gold or a White Card (subject to the conditions of the card).–The Transport Accident Commission (TAC).–The Victorian WorkCover Association (VWA). Full details on ambulance fee payment responsibilities can be found in the Department of Health Guidelines on the Responsibility for payment of ambulance fees.

Have some questions?

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Become a genuine Ambulance Victoria member and be protected against the cost of transport and treatment by our highly skilled paramedics.

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