News & Media
News
View AllParamedics roll up their sleeves to donate blood
Paramedics are rolling up their sleeves to donate in the Australian Red Cross Blood Service Emergency Services Blood Challenge over the next three months. ...
Ambulance Victoria response to Victorian Ombudsman’s report
“Ambulance Victoria welcomes the Victorian Ombudsman’s report and we accept all recommendations. “We are committed to continual improvement and are changing our billing practices to ensure patients are appropriately billed for the care they receive. ...
Fixed Wing Aircraft fleet ticks over 40,000 flying hours
Ambulance Victoria’s current Fixed Wing Aircraft fleet has completed over 40,000 flying hours since being introduced to the service in 2011. 40,000 flying hours is equivalent to approximately 500 flights around the world, or 20 visits to the moon and back. ...
First female MICA Flight Paramedics qualify with Ambulance Victoria
Ambulance Victoria has welcomed the state’s first female MICA Flight Paramedics to its air ambulance team. Michaela Malcolm and Sarah Wells are among four paramedics to complete an extensive 18-month training period and join our team of paramedics responding on our five helicopters and four aeroplanes. ...
Community News
View AllBest-ever response times
Ambulance Victoria has posted its best-ever statewide quarterly response time data, with 84.2 per cent percent of Code 1 ambulances reaching patients within 15 minutes. ...
Bruce – Ambulance Victoria Peer Support Dog
Meet ‘Bruce’ Ambulance Victoria’s newest recruit and one of the first ever peer support dogs in an Australian ambulance service. ...
Improved response performance as we prepare for flu season
In the first three months of 2018, Ambulance Victoria paramedics treated more time-critical patients faster and are well-prepared for the upcoming flu season, latest performance data shows. Paramedics responded to 66,225 Code 1 patients in the first three months of 2018 – an extra 4,104 patients than the same period in 2017. ...
Meet Beth- Young Veteran and Paramedic
“To me, ANZAC Day is an opportunity to reflect and acknowledge the unique challenges, dedication and sacrifices made by past and present defence personnel. ...
Operations
View AllNot an emergency? Meet the team ready to help you.
When you have a minor health issue, there is a team of healthcare professionals to seek advice from – and ambulances should be saved for emergencies. ...
Patient-focused triage leads to better outcomes
Further details about how Ambulance Victoria prioritises emergency ambulances to patients in most urgent need through changes to the way Triple Zero (000) calls are triaged and ambulances are dispatched have been released. ...
Innovative stroke ambulance takes to the road
Australia’s first Stroke Ambulance will provide patients with a quicker diagnosis and treatment when it begins operation on 20 November 2017 ...