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Contact Us

As your ambulance service we welcome your thoughts, comments and feedback.

Head Office

  • Phone: +61 3 9840 3500
  • Post: PO Box 2000, Doncaster, Victoria 3108
  • Address: 375 Manningham Road, Doncaster
  • Fax: +61 3 9840 3583

If you require an emergency ambulance
call triple zero (000)

Our Departments

Non-emergency Transport Booking Line

There are statewide numbers for requesting non-emergency transport.

Phone: 1300 366 313
 1300 366 314

Bookings should be made using the new request form, which can be found on the Non-emergency Transport page of our site.  You must use the new request form if booking by fax.


Purchase genuine Ambulance Victoria Cover 1800 64 84 84 (Mon-Fri 8am – 8pm & Sat 9am – 5pm)

If you have an enquiry regarding your Ambulance Victoria membership please contact us below:

Phone: 1300 366 141
(Mon-Fri 8am – 8pm & Sat 9am – 5pm)

* Please note, you will be required to provide 3 points of ID such as full name, address and date of birth to make changes or obtain information about a membership.

Membership Feedback Form


Phone: +61 3 9840 3653



Ambulance Media Liaison is for working media only.

Phone: +61 3 9848 7343
(Mon-Fri 6am – 10pm, Weekends and public holidays 9am – 5.30pm)


Associated websites

Professional Standards (for Complaints and Compliments)

Phone: 1800 875 137 or +61 3 9840 3635


Ambulance Victoria Museum

Phone: +61 3 9725 7826

Address: 1/ 55 Barry Street, Bayswater, VIC, 3153, Australia
(Mon – Wed – 9am – 1pm)


Retired Ambulance Association Web site


Ambulance Victoria Pipes and Drums Band


Thank Ambulance Victoria

Ambulance Victoria is very proud of the dedication and professionalism paramedics display while providing emergency care and support, often in stressful situations. This is reflected in the compliments we receive from members of the community wanting to pass on their appreciation of the service provided and the manner in which it was delivered. To thank a paramedic please fill in our feedback form. Your feedback will be passed on to the paramedics involved and their managers wherever possible.

Submit Your Feedback