Chief Executive

Responsible to the Board of Directors for the overall management and performance of AV.

Medical Director

David is Medical Director of AV, a role that involves providing expert medical advice and developing the clinical practice guidelines that our paramedics practice to. David is also an intensive care physician at Alfred Health and a retrieval physician with AV. His clinical interests are prehospital and retrieval medicine, trauma, ECMO and bioethics.

Executive Director, Operational Strategy and Integration

Responsible for providing strategic leadership, support and senior executive advice on operational outcomes. Focusing on operational strategy and integration, service innovation and improvement to create a collaborative and change management approach to transformation.

Executive Director, Quality and Patient Experience

Responsible for providing leadership and direction for clinical governance and patient safety and quality systems; and supporting a culture of continuous improvement to ensure Ambulance Victoria delivers safe, high quality patient care and experience, every time.

Nicola is also the Executive Lead for the Victorian Equal Opportunity and Human Rights Commission review into workplace equality at AV.

Chief Operations Officer

Responsible to the CEO to ensure a collaborative approach to the delivery of integrated, effective and efficient statewide operational services in line with organisational performance targets. This includes the management of response to the community and logistical services.

Executive Director, Clinical Operations (Acting)

Responsible for coordinating and optimising statewide emergency and non-emergency ambulance response and the provision of patient care through telehealth services including Nurse on Call and Ambulance Victoria Referral Service.

Executive Director, Operational Communications (Acting)

Responsible for coordinating and optimising state-wide emergency and non-emergency ambulance response, and the provision of high quality and patient centred care through telehealth services including Ambulance Victoria Secondary Triage, to connect callers to the care that they need including alternate services and care pathways.

Executive Director, Corporate Services

Responsible for AV’s financial strategy, financial and management accounting services, including compliance with accounting standards and taxation, billing and debt collection, commercial and procurement services, property services, legal and FOI, community fundraising, privacy, and the Membership Subscription Scheme.  Corporate Services is also responsible for asset management, enterprise risk management and audit.

Chief Information Officer

Responsible for Information and Communication Technology strategy, leading the evolution of a unified and integrated ICT portfolio to create value through technology and deliver Best Care for every person every time.

Executive Director, Equality and Workplace Reform

Responsible for Ambulance Victoria’s efforts to create a safe, fair and inclusive organisation for our people and our patients.

Executive Director, People and Culture

Responsible for providing leadership and direction for the people strategy, organisational development, workforce planning and recruitment, health and safety, wellbeing and support services, human resources/people partnering, industrial/employee relations and payroll services. Creating capacity and capability for organisational performance through enhanced workforce experience.

Executive Director, Communication and Engagement

Responsible for overseeing all aspects of internal and external communication including, employee engagement, stakeholder engagement, government relations, media relations, community engagement and partnerships, public awareness and education programs, and digital channel innovation and management.