Our commitment to reconciliation is reflected through its integration into other organisational strategic plans and priorities. It underpins the successful implementation of key action plans across the organisation and influences the way we work.
Related strategic plans and priorities
Best Care Framework 2024 – 2028
Our clinical governance framework sets the standard for timely and equitable care that is safe, effective, person-centred, and connected. Upholding the principles of respect and self-determination, we’re committed to working in partnership with Aboriginal and Torres Strait Islander communities to improve health outcomes and deliver culturally safe care.
Community and Consumer Engagement Plan 2023 – 2028
The Community and Consumer Engagement Plan (CCEP) supports and aligns to the RAP by committing our organisation and our people to build strong, sustainable, and meaningful relationships with Aboriginal and Torres Strait Islander people, and increase awareness and appreciation of cultures.
Strategic Plan 2023 – 2028
This RAP supports key strategic outcomes by prioritising exceptional care, improved health outcomes, and positive patient experiences to strengthen community resilience.
By 2028 we will be a world leading ambulance service in terms of our people’s experience, patient health outcomes, the impact we make and our connection to each other, our partners, and the broader healthcare system. We believe that everyone has the right to access quality and effective patient-centred healthcare so that they can live their best lives.
Diversity and Inclusion Framework 2024 – 2028
The Diversity and Inclusion Framework (D&I) Framework provides a clear and interconnected pathway for diversity and inclusion to support AV’s vision for a safe, fair and inclusive organisation. Diversity and Inclusion action plans link directly to framework outcomes which support AV’s approach to reconciliation.
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