Message from the Chief Executive Officer

Ambulance Victoria (AV) is committed to a fair, equitable and reconciled Australia. Critical to this reconciliation journey is recognising, acknowledging, and respecting Aboriginal and Torres Strait Islander peoples, cultures, histories, and knowledge.Our Reflect Reconciliation Action Plan (RAP, released in June 2023), established the foundation for long-lasting and sustainable impact on the workforce and community. I am pleased to present the Innovate RAP, which builds on these strong foundations and reinforces our commitment to turn initiatives into impactful action.

Our organisation is uniquely positioned to influence positive healthcare outcomes for Aboriginal and Torres Strait Islander peoples. As the State’s provider of pre-hospital emergency care, we can leverage our connection and presence in community to drive impactful change.

Leadership and collaboration are not just concepts but principles that are at the core of our approach. By working together with Aboriginal and Torres Strait Islander communities and organisations, we aim to provide a culturally safe service. We will continue to listen and to learn so that we can champion equity, empowerment, and understanding.

The Innovate RAP maps out the next two years of our journey. It explores the opportunities we have to drive through the services, programs, and partnerships in our sphere of influence. It reaffirms our commitment to build meaningful relationships, increase cultural understanding and appreciation in our workplace, and implement strategies which empower Aboriginal and Torres Strait Islander communities.

We are grateful to the passionate and dedicated members of our workforce and community who have shaped this meaningful and actionable plan. We would also like to thank the Aboriginal and Torres Strait Islander stakeholders and organisations guiding us on this journey as we are deeply appreciative of their shared knowledge, expertise and ongoing contribution to this work.

Our unwavering commitment is to work side-by-side towards a future where reconciliation is embodied in our everyday actions. By identifying and nurturing opportunities for cultural awareness and growth, we will continue to drive positive, lasting change for everyone.

We are incredibly proud of the role AV plays in serving the community. Everyone in our organisation has a responsibility to ensure the care we provide is culturally safe and inclusive so that we do our part to foster positive health outcomes for Aboriginal and Torres Strait Islander peoples.

A man in paramedic uniform poses for a corporate photo

Jordan Emery
Chief Executive Officer, Ambulance Victoria

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