Creating opportunities for Aboriginal and Torres Strait Islander peoples, organisations, and communities is a vital focus of our organisation and core to our business activities. We are committed to fostering employment, supporting procurement, promoting professional development, enhancing retention, and enabling access to our systems and processes so that we may benefit from being an employer of choice for Aboriginal and Torres Strait Islander peoples, and continue to build our workforce cultural capabilities.
Action 8
Improve employment outcomes by increasing Aboriginal and Torres Strait Islander recruitment, retention, and professional development.
| Deliverable | Timeline | Responsibility |
|---|---|---|
| 8.1 Build understanding of current Aboriginal and Torres Strait Islander staffing to inform future employment and professional development opportunities. | June 2026 & 2027 | Senior Lead Diversity & Inclusion |
| 8.2 Engage with Aboriginal and Torres Strait Islander staff to consult on our recruitment, retention and professional development strategies. | June 2026 | Senior Lead Diversity & Inclusion |
| 8.3 Develop and implement an Aboriginal and Torres Strait Islander recruitment, retention and professional development strategy. | June 2027 | Senior Lead Diversity & Inclusion |
| 8.4 Advertise job vacancies to effectively reach Aboriginal and Torres Strait Islander stakeholders. | June 2026 | Lead Recruitment & Selection |
| 8.5 Review HR and recruitment procedures and policies to remove barriers to Aboriginal and Torres Strait Islander participation in our workplace. | December 2025 | Lead Recruitment & Selection |
Action 9
Increase Aboriginal and Torres Strait Islander supplier diversity to support improved economic and social outcomes.
| Deliverable | Timeline | Responsibility |
|---|---|---|
| 9.1 Develop and implement an Aboriginal and Torres Strait Islander procurement strategy. | June 2027 | Senior Manager Contracts & Procurement |
| 9.2 Investigate Supply Nation membership. | June 2026 & 2027 | Senior Manager Contracts & Procurement |
| 9.3 Develop and communicate opportunities for procurement of goods and services from Aboriginal and Torres Strait Islander businesses to staff. | January 2026 | Senior Manager Contracts & Procurement |
| 9.4 Review and update procurement practices to remove barriers to procuring goods and services from Aboriginal and Torres Strait Islander businesses. | July 2026 | Senior Manager Contracts & Procurement |
| 9.5 Develop commercial relationships with Aboriginal and/or Torres Strait Islander businesses. | December 2025 | Senior Manager Contracts & Procurement |
Action 10
Establish sustainable culturally responsive systems and processes.
| Deliverable | Timeline | Responsibility |
|---|---|---|
| 10.1 Partner with Aboriginal and Torres Strait Islander stakeholders to design and maintain culturally responsive management systems. | December 2026 | Senior Lead Diversity & Inclusion |
| 10.2 Monitor and evaluate percentage of complaints of community members who identify as Aboriginal and Torres Strait Islander. | June 2027 | ED Quality & Clinical Innovation |
| 10.3 Maintain efforts to accurately and respectfully identify Aboriginal and Torres Strait Islander patients using the Asking the Question process. | December 2026 | Senior Lead Diversity & Inclusion |
| 10.4 Development of monitoring and collection process on data of Aboriginal and Torres Strait Islander patients accessing ambulance services. | December 2026 | Director Clinical Governance & Performance |
| 10.5 Improve communication with Aboriginal and Torres Strait Islander patients and local communities to provide feedback in a culturally safe and sensitivity manner through the Patient Experience and Consumer Participation Department. | June 2026 | Director Clinical Governance & Performance |
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