We need the community's support for our paramedics and first responders in their lifesaving roles.
Violence against paramedics is unacceptable, with assaults reported every 15 hours on average. In 2022-2023, incidents of violence increased by 14%, with 580 cases reported.
For paramedics to effectively treat patients, they require a safe, non-aggressive working environment.
Paramedics will leave a scene if they feel unsafe
Everyone has the right to feel safe at work, and paramedics will leave a scene if they feel threatened. They need a secure environment to treat patients effectively. If they sense danger, they will not enter or will withdraw until it is safe.
It’s important for friends and family to stay calm. Anger or aggression can delay essential care for the patient.
What you can do to help paramedics
- Be respectful towards everyone involved in an incident.
- Put your safety first. If there is violence or aggression present at a scene, stay back at a safe distance. Don’t do anything to aggravate or worsen the situation.
- Advise the Triple Zero (000) call-taker if violence or aggression is present. They can arrange for police to attend.
- Follow paramedics’ instructions. If it is safe to do so, ask agitated family or friends to clear the area for a moment.
- Offer assistance by letting the paramedics know that you are available to help.
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