We are currently receiving high call volumes due to a Westpac Bank outage last Friday, 19th February and there may be a considerable wait time to be answered by a consultant. We apologise for the inconvenience. Please be assured that you will be assisted if you stay on the line.
Emergency ambulance services are NOT free. Did you know that the average cost of an emergency transport is more than $1100? Is it worth the risk when the cost of membership is less than 25 cents a day?
Ambulance Victoria Membership cover gives you protection against the cost of world class emergency treatment and transport services delivered by highly skilled and dedicated paramedics, aided by state-of-the-art equipment and resources. Specifically it includes:
Emergency road ambulance transport;
MICA (Mobile Intensive Care Ambulance) attendance and treatment;
Emergency air ambulance and clinically necessary non-emergency air ambulance;
Ambulance treatment when transport is not required;
Membership benefits do not apply where:A patient requests to be repatriated or relocated to/from Victoria for non-clinically necessary reasons (e.g. for their own or their family’s convenience or for social reasons). Repatriation back to Victoria must be authorised as clinically necessary and there must be a demonstrated clinical requirement for ambulance transport.
Where another party is responsible for the account, for example:–The Department of Veterans’ Affairs (DVA) where a person holds a Gold or a White Card (subject to the conditions of the card).–The Transport Accident Commission (TAC).–The Victorian WorkCover Association (VWA). Full details on ambulance fee payment responsibilities can be found in the Department of Health Guidelines on the Responsibility for payment of ambulance fees.