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Recommendation 2: Bearing witness, learning through listening and acknowledging through restorative justice

The recommendation

Ambulance Victoria should:

  1. as soon as practicable following the publication of Volume I of this final report and subject to the provision of appropriate, dedicated funding, establish an independent restorative engagement scheme for current and former employees and first responders who have experienced past discrimination, sexual harassment, bullying and victimisation at the Ambulance Victoria, to be administered by an appropriate external provider and operate for 18 months from when it commences
  2. co-design the scheme with representatives of the scheme administrator, current and former members of the workforce, the various unions and professional associations and the Department of Health, applying the principles of restorative justice and victim-centred approaches to responding to unlawful and harmful workplace conduct and aligned with leading practice and lessons learned from restorative approaches within emergency services and other contexts
  3. select members of the Executive Committee and other senior leaders to participate in the scheme and facilitate training for them in how to apply the principles of restorative justice and victim-centred approaches
  4. together with the various unions and professional associations, promote the scheme widely to current and former employees and first responders
  5. report regularly to the workforce on the de-identified outcomes of the scheme.

What we are doing

  • Identify providers of restorative engagement schemes and the different models available
  • Co-design the scope and elements of the scheme with the selected provider
  • Define criteria for selecting leaders to participate in the scheme and provide appropriate training
  • Determine funding arrangements
  • Report regularly to the workforce on the de-identified outcomes of the scheme

Where we are up to

  • Informed by expert advice from one of Victoria’s foremost experts in restorative justice, AV has:
    • identified several providers of restorative justice schemes
    • the different models and approaches available
    • leading practice strategies to select and effectively prepare senior leaders to participate in the scheme as representatives of the organisation.

    Shared with our Steering Committee and our Staff Reference Group, this advice has provided an evidence-based foundation to inform AV’s decision about which independent provider and model to select.

  • AV is planning to meet with some providers to better understand how they would support the co-design, and lead the set up and operation, of a restorative justice scheme for AV. Together with the expert advice already received, this will enable AV to determine our preferred provider and support subsequent discussions with the Victorian Department of Health.

Timeframe

To be confirmed

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