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About GoodSAM

Following a Triple Zero call (000), the app alerts nearby trusted responders, giving them the location of the patient and also the location of the nearest available defibrillator (AED).

The closest available ambulance is simultaneously sent to the patient, and in some parts of Victoria the fire brigade is also dispatched. Meanwhile, the GoodSAM responder can provide CPR and, if possible, make use of the nearest available defibrillator – giving the patient a greater chance of survival.

Ambulance Victoria first introduced the GoodSAM app, which originated in the UK, to Victoria in January 2018 through a small pilot with off-duty paramedics. Already at least two lives have been saved.

The statewide roll-out means that appropriately trained and qualified off-duty firefighters, lifesavers, doctors, nurses and other health professionals from engaged partner organisations can now join as GoodSAM responders.

Other members of the community can still play an important role in saving lives by registering defibrillators in Ambulance Victoria’s online registry. This information is linked with GoodSAM and provided through the app when a responder is alerted that someone nearby is in cardiac arrest.

Find out more about how GoodSAM is saving lives worldwide at

News & Media

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Paramedic Educator Jess Handley was fast asleep at home when the GoodSAM phone alert went off on her bedside table. ...

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Smart technology saving Victorian lives

Ambulance Victoria has today launched a smartphone app that’s already helped save the lives of two Victorians. ...

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Teamwork and technology save Keith’s life

Bags packed, Keith and Kathryn, both 52, were excited to be flying out to Queensland for a week’s holiday early the next morning. ...