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Best-ever response times

May 1, 2019 | in News, Operations, Uncategorized

Ambulance Victoria has posted its best-ever statewide quarterly response time data, with 84.2 per cent percent of Code 1 ambulances reaching patients within 15 minutes.

This represents a 1.2 percentage point increase on the same period last year.

The improvement came in spite of a strong increase in demand, with paramedics attending 73,318 cases in the quarter, an increase of 5705 cases compared with the previous period.

Ambulances arrived at emergencies within an average 11:04 minutes in the three months to the end of March, an improvement from 11:23 a year prior.

AV’s Chief Executive Officer Associate Professor Tony Walker said the response performance improvement follows transformational reforms and significant investment in ambulance services.

“This investment has included the deployment of an additional 450 paramedics across the state as part of a $500 million investment that includes extra vehicles, new resources, and new and upgraded ambulance branches,” he said.

“We are working hard to continue to improve our response times, which improved year-on-year in almost three-quarters of the Local Government Areas across the state.

“Our aim is to give every patient the best care, every time. Improved response times are leading to improved patient outcomes, especially for cardiac arrest, stroke and trauma patients.”

Read more: Ambulance Victoria Performance 2018-2019 Quarter 3