Victorian Critical Care Access

The Victorian Critical Care Access webpage provides a close to real time picture of the occupancy of Victorian Critical Care Units (ICU/HDU/CCU).  It contains advanced technology aids to facilitate monitoring of the critical care occupancy status and automated alerts and messaging to notify key personnel within the acute health system of high levels of occupancy and demand.

ARV hosts the website and manages website security, access, passwords and problems. ARV uses the website to assist in the management of critical care transfers, ensuring timely and appropriate access to critical care beds across the state.

Health services are responsible for ensuring timely data entry and for responding to high demand alerts. 

• ARV recommends that the responsibility for data entry is allocated to a bed access manager or similar role. 
• A hospital Executive must be nominated to receive and respond to SMS high occupancy alerts. 

Accessing the website is restricted to healthservices with an IP address registered in the system. For website issues including access please contact ARV.

Victorian Critical Care Access Website User Guide - This link provides you access to the user guide for the Critical Care Access Website.

Hospital Incident Response Data (HIRD)

HIRD is a web page within the Victorian Critical Care Access Website (VCCAW) developed to meet the Department of Health emergency response data requirements.  HIRD may be activated at the request of the department in large scale emergencies (e.g. in the event of an epidemic or natural disaster where there is a need for monitoring of hospital status.)

Collected information is displayed on a web based tracking board and will be used by the Victorian Health Emergency Coordination (VHEC) to strategically analyse and scope the likely impacts across the sector, and by ARV and AV to assist in distribution of acute and critical patients.

Depending on the location and magnitude of an event, a cohort of metropolitan and regional health services will be required to submit hospital level aggregate patient and surge capacity data to HIRD.  This occurs via the familiar data entry systems of the VCCAW.

Activation of the module is communicated via messaging using the existing emergency management Hospital Commander and Hospital EOC email communication channels.

For more information email Victorian Health Emergency Coordination (VHEC) at vhec@dhs.vic.gov.au