About Us
Our services
1. Telephone advice: Our critical care coordinators are available to advise on the clinical care of critically ill patients 24 hours a day and can provide advice irrespective of whether a retrieval is required.
2. Retrieval of critical and time critical patients: We evaluate the practicality and clinical needs involved in transferring a critically ill or time critical patient (eg. acute neuro surgical emergencies) from the source hospital. If a transfer is necessary, we organise transport and the appropriate clinical staff to accompany the patient and arrange a suitable critical care bed at the receiving hospital.
3. Bed coordination: We liaise closely with public and private hospital critical care units (ICU/HDU/CCU/ED) to facilitate access to critical care beds when required. We monitor the availability of critical care beds in the state and seek to optimise the use of critical care resources.
4. Major Trauma Advice: ARV manages this service, connecting referral hospitals to appropriate receiving trauma services. ARV will also facilitate early activation of retrieval systems where required, ensuring major trauma patients reach a trauma service rapidly.
Who we are
The medical director (Dr Marcus Kennedy) oversees a team of doctors who work as critical care coordinators and retrieval physicians.
Retrieval physicians are experienced doctors who accompany a patient from the source hospital to the destination hospital. These doctors are experienced clinicians in emergency medicine, intensive care or anaesthesia and have specialised training in aeromedical and retrieval medicine. Rural-based retrieval specialists are available part time to support service delivery.
MICA paramedics form an integral component of Victoria's retrieval system. A retrieval team will be comprised of medical and/or paramedic staff working as one crew to meet the clinical needs of each patient.