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Operations

Transportation Costs and Billing Charges

The following are our standard fees for the different services we offer. For insurance against these fees and total Australia wide ambulance fees, coverage is provided through Ambulance Membership.

This outlines the costs and related billing charges from transport in an ambulance in Victoria.

Fees also are not charged if:

  • you are a member of a reciprocal ambulance membership scheme
  • you are covered by an interstate ambulance service
  • you are a pensioner of healthcare card holder

Emergency attendance fee - Metro

GeneralWorkCover
$291.57 N/A

Emergency ambulance attendance and transport fee - Metro

GeneralWorkCoverTAC
$966.25 $1030.93 $996.09

(Please note the calculated kms includes travelling from base to the pick up address, and from the destination address back to base)

Emergency ambulance attendance and transport fee - Rural

 General
Flagfall $962.67
Time per minute
 $11.66 per min
Distance per kilometre
 $1.13 per km
Attend no transport $280.52

Non-emergency stretcher transport fee - Metro

 GeneralWorkCoverTAC
First 10 km $335.15 $335.15 $338.42
10.1 - 100 km $7.85 per km $7.85 per km $7.92 per km
100.01 - 300 km $5.21 per km $5.21 per km $5.20 per km
300.01 km and over $2.66 per km $2.66 per km $2.68 per km

Non-emergency stretcher transport fee - Rural

 GeneralWorkCoverTAC
Flagfall $150.24 $150.24 $150.04
per km $0.70 per km $0.70 per km $0.72 per km
per minute $1.51 p/min $1.51 p/min $1.50 p/min

Non-emergency clinic car transport fee - Metro

 GeneralWorkCoverTAC
First 10 km $78.58 $78.58 $79.28
10.1 - 100 km $2.31 per km $2.31 per km $2.34 per km
100.01 - 300 km $1.17 per km $1.17 per km $1.17 per km
300.01 km and over $0.53 per km $0.53 per km $0.52 per km

Non-emergency clinic car transport fee - Rural

 GeneralWorkCoverTAC
Flagfall $35.44 $35.44 $35.44
per km $0.72 per km $0.72 per km $0.72 per km
per minute $0.86 p/min $0.86 p/min $0.86 p/min

(Please note the calculated kms includes travelling from base to the pick up address, and from the destination address back to base) 

Air ambulance - Statewide

Fixed wing transport 
$889.31 first hour $14.84 each additional minute
Helicopter transport 
$3,353.09 first hour $55.89 each additional minute

Ambulance services are charged to third parties in the following instances:

ServiceLiable party
The patient holds a Dept Veterans Affairs entitlement card Dept. Veterans Affairs
Service is provided as result of a motor vehicle accident. Transport Accident Commission (TAC)
Service is provided as a result of a workplace accident Employers WorkCover insurer
Transport between two public hospitals Initiating hospital
Transport from a public hospital to an external diagnostic facility Initiating hospital
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