Careers

Closes 20 Feb 2012

Vacancy No: 2012/007

Ambulance Victoria (AV) currently has a Desktop Support Officer position available within our Service Management team.  This is a fixed term contract until 30 June 2013.  The position is located in Carrum Downs and covers the south east region.

A requirement of this role is to be available to participate in the on call after hours support roster.

The primary objective of this position is to develop and maintain the level of IT service delivery within AV by providing hardware and software support as well as training for all AV desktops, laptops, printers and other IT infrastructure to ensure systems are operational and reliable, meeting agreed SLAs.

To apply for this position you must have:
• Demonstrated experience in identifying business requirements, imaging PCs and notebooks
• Demonstrated experience working with desktop operating systems, applications and hardware
• Understanding of Active Directory and associated principles
• Sound knowledge of Microsoft Operating Systems and Office Productivity applications
• Demonstrated experience in TCP/IP WAN/LAN multi-site environment, including VPN technologies, cabling qualifications beneficial
• Basic understanding of radio and electronics beneficial
• Current Victorian drivers licence

To be successful in this role it is essential you possess excellent communication and interpersonal skills, customer service, and prioritisation abilities.

Applicants are requested to address the selection criteria detailed in the position description.  Please ensure you read the how to apply for a position with AV guidelines prior to submitting an application. 

If you have any queries please contact Nicole Tibos on 03 9840 3653 or email recruitment@ambulance.vic.gov.au

Your application will form an integral part of the selection process and should be of a high quality including:
• A covering letter
• A resume
• A document addressing the selection criteria detailed in the position description

We request that your application for the Desktop Support Officer (South East) position is forwarded by Monday 20 February 2012 to recruitment@ambulance.vic.gov.au or addressed to:

Desktop Support Officer (South East)
Recruitment Unit
Ambulance Victoria
P O Box 2000
DONCASTER   VIC   3108

Please note: receipt of your application will be confirmed within two working days via email.

STACEY KELLY
Recruitment Supervisor