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Ambulance Emergency Operations Centre

The Ambulance Emergency Operations Centre (AEOC) is the nerve centre of Ambulance Victoria when planning for and responding to major events and emergencies.

The Ambulance Emergency Operations Centre was established to give a central focus to management, control and coordination of major incidents. With the aid of state-of-the-art technology, the centre gives Ambulance Victoria the capacity to take over the management of a major incident, allowing normal ambulance responses to occur uninterrupted.

A hi-tech video conferencing system can link the scene to the Command and Communications vehicle and Ambulance Victoria headquarters, as well as key locations such as the triple zero call centre at Tally Ho.

The Ambulance Emergency Operations Centre has effectively managed the Ambulance Victoria response to several incidents including the 2006 Commonwealth Games and the 2009 February Black Saturday Bushfires.

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