Ambulance Victoria

A comprehensive guide to emergency and non-emergency services providing best care.

Need help?

Two paramedics wheel a patient on a stretcher towards a hospital.

Help save ambulances for emergencies

If you need urgent healthcare now, but it's not life-threatening, you can get help from other healthcare services.

Find non-emergency services

Donate to Ambulance Victoria

Donate to help us give the best emergency care.

Membership

An Ambulance Victoria membership protects you against costs for ambulance transport and paramedic care. Sign up or log in to renew your membership.

Treatment and transport invoices

If you don’t have a membership or other coverage, you’ll need to pay for your Ambulance Victoria care.

Calling an ambulance

When should you call an ambulance? Call Triple Zero (000) if you or someone you’re with needs urgent medical help.

Non-emergency services

Help for when you need urgent healthcare but it's not life-threatening and you can't wait to see your GP.

AV updates

Get all the news and updates from Ambulance Victoria.

Alternative services

One in five calls to Triple Zero (000) don't require an ambulance.

View alternative services

Translated resources

Resources are available in multiple languages to help everyone understand important health information.

View translated resources

News

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